Effective Date: 14 July 2025
Welcome to 4Baby Care. By accessing or using our website (https://4babycare.com), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. Company Details
4Baby Care is a brand owned and operated by Jessica Global LTD, a private limited company registered in England and Wales (Company No. 16565006), with its registered office at:
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.
2. Use of Website
By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.
3. Product Information
We strive to ensure that all product descriptions, images, and prices are accurate. However, slight variations may occur due to screen settings or manufacturing differences. All product details are subject to change without notice.
4. Orders & Payments
All orders are subject to availability and acceptance. Once payment is successfully processed, we begin fulfillment within 1–2 business days. We accept secure payments via Shopify Payments, Stripe, and other trusted gateways.
If you experience any payment issues, please contact us immediately at:
📧 support@4babycare.com
5. Shipping Policy
We offer local and international shipping where available. Shipping rates, delivery times, and applicable taxes or customs duties vary depending on the destination.
Customers are responsible for providing accurate delivery information. Once shipped, tracking information will be shared via email.
For full details, please visit our Shipping Policy.
6. Cancellations
You may cancel an order within 12 hours of placing it, provided it has not yet been shipped. After that, you will need to follow the return policy.
To cancel, please email: orders@4babycare.com with your order number.
7. Returns & Refunds
We accept returns within 14 days of delivery for unused and undamaged items in their original packaging. Customers are responsible for return shipping unless the item is faulty or incorrect.
Products must be used according to the instructions provided. We are not liable for any harm resulting from misuse.
Please refer to our Returns Policy for full details.
8. Right of Withdrawal (EU Customers)
If you are located in the European Union, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving any reason.
To exercise your right of withdrawal, you must notify us clearly by email at support@4babycare.com before the 14-day period expires. Items must be returned unused, in original condition and packaging. Return shipping costs are the responsibility of the customer unless the product is faulty.
9. User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your login details. We are not liable for any unauthorized access resulting from your failure to protect your credentials.
10. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of Jessica Global LTD or its partners. You may not copy, reproduce, modify, distribute, or use any content for commercial purposes without our prior written consent.
11. Limitation of Liability
Jessica Global LTD shall not be liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products. Our liability, in any case, is limited to the value of the item purchased.
We are not responsible for delays in delivery due to customs clearance, natural disasters, or events beyond our control.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the UK courts.
13. Privacy Policy
Your use of this website is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.
14. Changes to the Terms
We reserve the right to amend these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the updated terms.
15. Contact Us
If you have any questions or concerns regarding these Terms, please contact us at:
📧 support@4babycare.com
📍 Jessica Global LTD, 71-75 Shelton Street, London, WC2H 9JQ, UK